Frequently Asked Questions

Cleaning products recommended by the health authorities and according to the safety data sheets will be used when cleaning the facilities, always respecting their dosage. 

Cleaning materials and products: 

• Latex or nitrile gloves. 
• Masks according to regulations. 
• Bleach/ethanol. 
• Soap. 
• Pedal bins and garbage bags. 
• Automatic soap dispenser. 
• Paper dispenser. 

Cleaning of common spaces: 

• Disinfectant gel and hand paper dispensers will be located. 
• Daily cleaning of spaces, with emphasis on knobs, railings and surfaces. 
• Increase the frequency of daily ventilation of enclosed spaces.
• Free use of water sources will not be permitted. The use of the fountains will be supervised by the monitor in accordance with the hygiene and disinfection measures indicated. 

Sanitation of bathrooms and showers:

• Locate soap dispensers and hand paper. 
• Double the daily sanitation of toilets with emphasis on common and/or more active areas. 
• Showers: 
  • Day Camp:  
    • By turns, avoiding agglomerations and respecting the corresponding sanitary measures. 
    • Sanitation before and after the use of showers. 
  • Residential Camp: 
    • Single showers in the residence’s rooms.
    • Sanitation of rooms. 
    • Unique and exclusive access for each participant. 
    • Increase the daily ventilation frequency of the rooms. 
    • The bed linen offered will be washed at 60ºC with our own equipment or authorized companies following the temperature protocols. 
    • The room is delivered clean and disinfected. After each shift the sanitation of the room is carried out complying with all the indicated sanitation protocols. 

Sports equipment: 

• Disinfection of material before its use in all Gymnastics Camp modalities and in all shift/group changes. 
• Aqueous materials shall be avoided. 
• There won’t be activities that involve sharing food or holding objects with the mouth or similar. 

Cleaning of the kitchens:

• • Kitchens and their attached facilities should follow their established HACCP (Hazard Analysis and Critical Control Points). 
  • In the dining rooms, the entrance will be done by turns, with an entrance area and exit area. 
  • The food will be served in a single tray on the table, with school trays for less handling. It will be served by the kitchen staff in compliance with the protection measures indicated. 
  • Cutlery and napkins will be hygienically packaged. 
  • Self-service will be avoided, and a closed menu adapted to each participant’s allergies, intolerances and special diets will be offered. 

As a common rule, the recommendations of the Ministry of Health will be followed in order to avoid contagion among participants.

Daily hygiene rules: 

• Hand disinfection in the entry and exit of the common spaces. 
• Promote correct hygiene habits through dynamics and activities (daily change of clothes, hand washing, dental hygiene…). 

Rules of coexistence: 

• Exclusive footwear for training sessions, exclusive footwear for activities and exclusive footwear for the rooms (e.g., toe-shoes, sneakers and flip-flops). 
• It’s forbidden to share canteens, backpacks, food, etc.
• Activities of many participants, i.e., large activities involving several groups, will be avoided. 
• Stable cohabitation groups. With few exceptions, they will not join other groups in activities. Each stable group will have a monitor assigned who will only interact with that specific group. 
• Coaches / Specialized monitors: coaches and some other specialized monitors will work with participants from different groups.  
  • This staff will maintain a minimum distance of 2 meters and in case they cannot maintain it, they will limit the contact with the participants. 
  • All staff will wear their masks at all times.

Training: 

• Training will be carried out for the entire staff to explain all the protocols in force at that time. Each type of worker will know in a comprehensive way their area and all their actions. All workers will be equipped with Epis (Personal Protective Equipment), following the established protocol. 
• Before the start of Gymnastics Camp, the coordinator together with the monitors and their groups (in shifts) will give a training to all participants with special emphasis on individual/social responsibility and hygiene and coexistence rules. This training will be a cross-cutting part of the Gymnastics Camp training program, with daily time spent through activities. 

Routine medical check-ups are as follows: 

• Temperature measure – morning and afternoon.
• Medical care service. 
• Responsible for protocol monitoring and evaluation. Within each program there will be a team responsible for the implementation of 100% of the protocol.

• As far as possible, activities will be adapted to reduce physical contact between participants, as well as hand/face or hand/material contact. 
• The activities will be restricted to the components of each of their groups, except for certain circumstances in which, due to their number and age, the participants may join another group for matches or tournaments. 
• There will be three hand cleanings during the activities: before starting, in the middle and at the end. In addition, at any time when there is a situation of unexpected contact or contagion, the hands will also be cleaned. 
• The material will be disinfected with sprayed solutions before and after its use. 
• For the outings, the protocols established for each one of them will be followed. 
  • C.A.R.
  • Sports facilities.

• Check In. 
• In order to set foot on Gymnastics Camp, whether in Day Camp (every day) or Residential Camp (the first day), the participant must follow the transit or customs security area, similar to the one shown in the following video on our Health Protocol.
• Temperature measure.
• Disinfection of hands with hydroalcoholic gel. 

Maximum capacity in closed spaces: our sport is practiced in an enclosed space, therefore we will have constant ventilation during the development of training. The mask will be mandatory throughout the day except for the lunch time and shower, always adapting to the official measures published by the Ministry of Health.

Autonomous University of Madrid: sports activities are carried out in a covered pavilion with all the necessary equipment for the practice of gymnastics. In addition to an extensive sports complex equipped with swimming pools, gym, outdoor fields, soccer fields…

‘’Erasmo’’ Residence of the Autonomous University of Madrid: the students residence, annexed to faculties and sports facilities, has large spaces of grass, shade and recreation.

Maximum capacity in closed spaces: only 20% of the time will be spent in closed spaces, where masks will be used, except for lunch time and showers. These specific measures will be strictly enforced.

Dining rooms: we reduce the capacity by 75% while maintaining the safety distance. 

Changing rooms: the locker rooms are large enough to maintain the safety distance in the change zone. We reduce the capacity in the shower area by allowing only 5 participants simultaneously. 

Classrooms: we reduce the capacity by 75% maintaining the safety distance between participants. 

Bus routes: when getting on and off the bus, each participant will follow a small sanitizing tunnel to disinfect hands and face. Before and after each use, handlebars, grips and areas susceptible to contact will be disinfected.

• Each family must provide specific documentation according to each program:
  • Day Camp:
    • All families must accept and sign a responsible declaration guaranteeing that during the 14 days prior to Gymnastics Camp, the health of the participant (and the people with whom he/she lives) has been adequate and has not suffered any symptoms such as cough, fever, fatigue or shortness of breath and has not been in contact with anyone with such symptoms. 

• • Residential Camp:
    • All the participants of a residential camp must provide a negative PCR testing carried out 72h prior to their check-in to Gymnastics Camp in order to participate in our residential programs.

• The Real Federación Española de Gimnasia is exempt from any responsibility regarding the health status of the participant, except for ailments that may be caused by sports practice during Gymnastics Camp. 
• If a participant does not pass the Covid security customs successfully: 
  • He/she will be sent back with his/her family and a change of week will be proposed for the 2021 or 2022 edition of Gymnastics Camp.
• If during the development of campus, the contagion of a family member of a participant is detected, it will be immediately communicated to the Gymnastics Camp organization so that the measures indicated by the Ministry and the health services can be enforced.
• In the event of any symptoms once the participant is on Gymnastics Camp:
  • If he/she is enrolled in a Day Camp: they will immediately leave the Gymnastics Camp or will not attend that day. He/she will be offered to make up the days not enjoyed during another week of 2021, once the relevant quarantine has been cleared. 
  • If the participant is enrolled in a Residential Camp: the activity will be interrupted and the appropriate protocol will be established, consisting of: 
    • Notifying his/her family members so that they are aware of the situation. 
    • Go to the health center that corresponds to each participant according to their health insurance or public health center. 
    • In the event that the health services advise isolation for possible symptoms related to Covid19, the family members must come to pick up their child within a maximum period of 24 hours since the notification.

• The participants of the group and the staff with whom the Covid-positive had contact with will be informed of the existence of a positive.  
• Following the instructions of the health authorities, the activity may be cancelled, and the center temporarily closed for disinfection. 
• A protocol is established for this purpose, approved by the competent authority, which contemplates the consequences of this decision within the current legislation. 
• Short-term closure of the building to thoroughly clean / disinfect and prepare the facilities for subsequent shifts.

Don’t worry, of course it is possible and we adapt to each circumstance by providing you with three different options:

Gymnastics Camp is a Royal Spanish Federation of Gymnastics project that gives you the chance to have a top class training experience and learn about and share the values of both rhythmic and artistic gymnastics.

• Week 1: from July 27th to July 31st, 2021 – Rhythmic Gymnastics
• Week 2: from August 1st to August 7th, 2021 – Rhythmic Gymnastics

At the Autonomous University of Madrid (Cantoblanco Campus).

Participant drop-off and pick-up time and place:

• Sunday:
  • Drop off: 4:00 p.m. Autonomous University of Madrid (Cantoblanco Campus).
  • Pick up: 7:00 p.m. Autonomous University of Madrid (Cantoblanco Campus).
• Monday – Friday:
  • Morning: Drop off:
    • Monday: 8:30 a.m. Autonomous University of Madrid (Cantoblanco Campus).
    • Tuesday to Friday: 8:45 a.m. Autonomous University of Madrid (Cantoblanco Campus).
  • Afternoon: Pick up: 7:00 p.m. Autonomous University of Madrid (Cantoblanco Campus).
• Saturday:
  • Drop off: 09:00 a.m. Autonomous University of Madrid (Cantoblanco Campus).
  • Pick up: 12:30 p.m. Autonomous University of Madrid (Cantoblanco Campus).

Participant drop-off and pick-up time and place:

• Sunday:
  • 4:00 p.m. Autonomous University of Madrid (Cantoblanco Campus).
• Saturday:
  • Pick up: 12:30 p.m. Autonomous University of Madrid (Cantoblanco Campus).

• Training: Gymnastics equipment training, posture control, specific training.
• Sports education: Scoring code, nutrition, psychology, training methods.
• Fun activities: Games linked to the values of sport. Team work, effort, leadership, self-control.
• Music applied to movement (rhythmic gymnastics): Modern, classic, salsa and flamenco dancing.
• Physical preparation (artistic gymnastics): Specific training for each piece of equipment.

Our staff comprises coaches belonging to the Royal Spanish Federation of Gymnastics who hold degrees and diplomas in exercise and sports sciences, sports techniques, support staff and pedagogues, teachers, educators and leisure and free time monitors.

A time will be set for contacting the family once a day. (This is usually before dinner, between 8:15 p.m. and 9:15 p.m.).

The children can call from their mobile phones or receive calls on a number that will be given to them.

Our facilities also have Wi-Fi so they can connect to the internet and contact their parents in this way, if they wish.

As the start of the camp nears, we will provide all of the information necessary.

At 11:00 a.m. on Saturday an end of camp show will be held at the Complejo Deportivo Universitario sport facilities at the Universidad Europea de Madrid C/ Tajo s/n Juan Mayorga building (next to the halls of residence). Therefore, we ask those attending to be at the specified venue by 10:30 p.m.

The facilities have limited places, so only 3 persons per participant may attend.

The gymnasts will showcase what they have learned during the camp and receive a certificate of participation in Gymnastics Camp.

Rhythmic Gymnastics Residential Camps:

• Rhythmic gymnastics toe shoes for training
• 10 sports/training t-shirts
• 5 sports/training shorts
• 10 sets of underwear
• 10 pairs of socks
• Pool sandals/flip flops
• Shower gel and shampoo
• Comb/brush
• Tooth brush and toothpaste
• Lip balm stick
• Sunscreen
• Anti-mosquito lotion
• Medication if they follow any type of treatment
• Swimwear
• Sun hat
• Pool towel
• 3 sets of comfortable sportswear (not for training)
• Trainers
• Hair clips, hair net, hair spray, hair gel, etc. (for putting hair in a bun for daily training)
• The 5 pieces of Rhythmic Gymnastics equipment; ribbon, clubs, rope, hoop and ball

We recommend bringing a mobile phone to speak to the family every day. The monitors/educators will keep them during the day and give them to the participant during the timetable for calling the family.

Artistic Gymnastics Residential Camps:

• Handguards
• 10 sports/training t-shirts
• 5 sports/training shorts
• 10 sets of underwear
• 10 pairs of socks
• Pool sandals/flip flops
• Shower gel and shampoo
• Comb/brush
• Tooth brush and toothpaste
• Lip balm stick
• Sunscreen.
• Anti-mosquito lotion
• Medication if they follow any type of treatment
• Swimwear
• Sun hat
• Pool towel
• 3 sets of comfortable sportswear (not for training)
• Trainers
• Hair clips, hair net, hair spray, hair gel, etc. (for putting hair in a bun for daily training) for girls

We recommend bringing a mobile phone to speak to the family every day. The monitors/educators will keep them during the day and give them to the participant during the timetable for calling the family.

Rhythmic Gymnastics Day Camps:

• Rhythmic gymnastics toe shoes for training
• Sports or training t-shirt
• Sports or training shorts
• 2 sets of underwear
• 2 pairs of socks
• Pool sandals/flip flops
• Shower gel and shampoo
• Comb/brush
• Tooth brush and toothpaste
• Lip balm stick
• Sunscreen
• Sun hat
• Medication if they follow any type of treatment
• Swimwear
• Pool towel
• Trainers
• Hair clips, hair net, hair spray, hair gel, etc. (for putting hair in a bun for daily training)
• The 5 piece of Rhythmic Gymnastics equipment; ribbon, clubs, rope, hoop and ball

Artistic Gymnastics Day Camps:

• Handguards
• Sports or training t-shirt
• Sports or training shorts
• 2 sets of underwear
• 2 pairs of socks
• Pool sandals/flip flops
• Shower gel and shampoo
• Comb/brush
• Tooth brush and toothpaste
• Lip balm stick
• Sunscreen
• Sun hat
• Medication if they follow any type of treatment
• Swimwear
• Pool towel
• Trainers
• Hair clips, hair net, hair spray, hair gel, etc. (for putting hair in a bun for daily training for girls)

The diet adapts to the participants’ needs and to the quality requirements of Gymnastics Camps.

The menu of each participant complies with their religion and any medical conditions they may have.

When signing up, the participant specifies any allergies and their monitor will ensure that they are given a specially adapted diet.

In principle, there will be no problem as long as their doctor approves it. The health, wellbeing and safety of our participants are important for us, so we must ensure that there is no risk to the participant and that our monitors and trainers can give your child the attention they require.

For this reason, you will have to ask your doctor for a report specifying whether your child can do sport under the conditions of the campus and a full description of the medical condition and how to treat it, if necessary or if any special care is required. The report will be studied by our team to assess whether the participant can take part in the camp without any risk and, if so, we will notify you so that you can sign your child up.

Sign up involves filling in a registration form that is available on our website. After filling in the form and when it has been validated, we will need you to sign the rules document that you will receive with the confirmation email and send it to us.

Then, if you have not paid via credit card, you can do so via bank transfer, ALWAYS specifying the tracking code in the reference line of the transfer form and send us the receipt via email.

You can sign up directly from the website or by calling Customer Service (+34 910 228 520).

You can also upload the documents to the participant’s file by accessing the private area after signing up. To do this, you will need a user no. and password, which you will receive in the confirmation email after you have signed up.

Payment can be made via credit card, bank transfer (ALWAYS specifying the reservation tracking code included in the confirmation email) or a Card Payment Authorisation Form, which we can send to you via email.

Under no circumstances can we take your credit card details over the phone or accept cash payments in the office.

Remember that American Express is not accepted.

Payment methods

Payment must be made by Visa or Mastercard credit card (American Express is not accepted).

• Single payment: 100% of the campus fee will be paid at the time of registration. 

In case of registration before January 31st, 2021, you will benefit from the following discounts: 3% additional discount for High Performance programs and 2% additional for all the remainder programs.

• Installment Payment

• • • Two installments: 

• Payment of 30% of the total amount at the time of registration for reservation fee (non-refundable).

• Payment of the remaining 70% before May 31st, 2021.

• • • Three installments:

• Payment of 30% of the total amount at the time of registration for reservation fee (non-refundable).

• Payment of 50% of the total amount before April 30th.

• Payment of the remaining 20%, 15 days before the start of the chosen program.

Policy of returns:

• In case of cancellation of an inscription within 5 working days from its confirmation, 100% of the amount paid will be refunded.
• In case of cancellation more than 30 days before the start of the campus:

o   If full payment has been deposited: 70% of the amount paid will be refunded.

o   If 80% of the total amount has been paid (in case of installments): 50% of the amount paid will be refunded.

o   If only 30% of the total amount has been paid: there is no refund (the reservation fee is non-refundable).

• In case of cancellation less than 30 days before the start of the campus:
  • Voucher to be used in the 2022 edition for campus held in Madrid.
  • Free and unlimited date-change for campus held in Madrid in 2021.

• In case of casualties during the development of campus:
  • You will be entitled to a refund only in case of withdrawal for reasons of force majeure duly certified counting from the day after departure. If that is the case, the following amounts will be refunded:
    • 30€/day for each day not enjoyed in the case of Day Camps.
    • 80€/day for each day not enjoyed in the case of Residential Camps.

• In case of voluntary withdrawal of the campus, there will be no right to refund.
• In the case of a visa refusal from countries with Visa requirements and always if a legal document can be provided as evidence of the refusal, 100% of the amount paid will be refunded. This clause does not apply to instances when the visa application is submitted outside deadlines established by each embassy or if the visa is refused due to misuse or fraudulent use of materials provided by Gymnastics Camps for that purpose.

Invitation letters will only be sent to participants; at no time will they be issued in the name of any adult.

The issuance deadline will be 24 to 48 hours once the application has been made. It should be borne in mind that in order to do this, documentation and payment regarding the aforementioned registration must be completed and received.

In the absence of such deadline, Gymnastics Camp will not be liable for the consequences of any such action and therefore no amount already paid will be refunded.

•  Amounts paid for extra services cannot be refunded in any case.

•  Any refund necessary will be paid at the end of Gymnastics Camp 2021.

Changes and registration errors:

Any change or error in a registration must be notified 10 days before the start of the program, if not, no refund will be made and the payment of the program must be 100% paid.

In the case of participants who, 10 days before the start of the program, have not obtained the corresponding visa must modify the date of attendance to the Campus. If this date is not finally modified, in case of non-attendance or partial attendance, the total amount of the campus will not be refunded, and the fixed cost involved in the preparation of the campus will be deducted.

Yes, you must. When you sign your child up for the camp, you will need to specify the full name and ID card or passport number of the person in charge of picking them up. The monitors will always ask the person picking up your child for ID and if they do not have any, we will not be able to let them take the child.

Similarly, if the person picking up the child changes, you must notify us at least 24 hours in advance.

The Royal Spanish Federation of Gymnastics’ Gymnastics Camps offer a range of extra services that will make staying at our camps an unforgettable experience.

As our Residential Camps finish on Saturday and start on Sunday, for participants who cannot or do not want to go home we offer an extra night service, during which the participant will be accompanied by monitors and it includes extra activities and bed and board.

This service is NOT required for the Saturday night between 2-week camps.

Price: €150 – Available for Residential Camps only.

When signing up for two 1-week Residential Camps you can buy an extra night between camps so that you do not need to pick up the participant between the two.

This service is not included in the price of the camp.

Price: €100

This service is only available to Residential Camp participants.

If the participant is planning to travel alone or their transport timetable prevents them from being at the meeting point at the specified time, we offer an extra service through which Gymnastics Camps will meet them at the point of arrival and take them to the residence, where they will be accompanied by monitors and other children who have already arrived.

The same applies to the return trip. Gymnastics Camps staff will take the child to the airport (or other transport departure point) at the specified time.

This service includes:

• Pick-up at the airport, bus or train station by Campus monitors.
• Travel Insurance.
• Transfer to the residence in Campus transport.
• Transfer from the residence to the airport, bus or train station, accompanied at all times.
• The monitor accompanies the participant to the place where staff from the carrier’s unaccompanied minor’s services will take care of them.

In order to arrange this service, we need you to send us a series of documents with full details of the flight and receipt of payment of the extra cost of the service.

This service is not included in the price of the camp:

• Return price (arrivals and departures between 9:00 a.m. and 9:00 a.m.): 200 euros
• Single price (arrivals and/or departures between 9:00 a.m. and 9:00 a.m.): 150 euros
• Extra price (arrivals and/or departures before 9:00 a.m. and after 9:00 a.m.): 75 euros per journey

The internal organisation and logistics of Campus Experience is highly complex and strives to provide excellence in our treatment of and service to participants.

For this reason, this extra cost must be added to any of the aforementioned services if purchased within 72 hours of the camp starting.

Price: €75